Overview

Responsibilities

  • Supervise KYC refresh and CDD
  • Conduct research from internal and external sources to obtain most current information on existing customers including relationship
    hierarchy structure, industry codes, Tax ID, etc.
  • Actively follow-up with Front Office and other internal departments for all requirements
  • Maintain detailed tracking of customer files for modifications
  • Present complex issues in simple and straightforward manner to internal clients
  • Escalate issues to Front Office and/or management for timely resolution
  • Prioritize urgent and sensitive requests accordingly
  • Serve as a Subject Matter Experts (SME) for core internal bank system and department procedures
  • Work with 1st LOD teams to obtain necessary documentation for account opening
  • Verify and document account opening and tax documentation. Ensure all documents are collected, verified and stored, and provide
    status back to the client
  • Perform client documentation searches across internal and external sites and compile client profiles.
  • Understand customers regarding the latest status and current onboarding actions
  • Participate in initiatives to improve the client and account management process
  • Maintain MIS on end to end process for tracking turnaround times of deliverables from team and other processing areas
  • Support ad hoc projects
  • Collecting files or data asked by IM, or third parties
  • Handle RMA reviews
    Dormant account reactivation processes
  • Ensure that documentation meets internal policy and guidelines on customer data

Requirements

  • Bachelor’s Degree,Advanced Degree preferred
  • Prior experience with a large financial institution, 5-10 years experience ideal
  • Experienced of related experience –AML, KYC
  • Relevant industry qualifications in Anti-Money Laundering (ACAMS) preferred (Current / past or currently studying)
  • In-depth knowledge of common money laundering methods and trends
  • Strong analytical, research and investigative skills

Job Order ID: Perm-1474

To apply for this job email your details to silvana@mjboyd.net